Privacy Policy
This Privacy Notice sets out what personal information we may collect from you and how that information may be used when using p4 Fertility's websites – p4fertility.co.uk , and when you interact with us via social media. In particular, this Privacy Notice:
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explains how we will manage your personal information, from the point of collection and onwards;
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explains how we use and handle your information, and how we will comply with any relevant laws; and
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explains your rights in relation to your personal data, and how you can exercise them.
This Privacy Notice does not cover any links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our websites, we encourage you to read the privacy policy of every website you visit.
The websites set out above are not intended or designed for children under the age of 13. We do not intend to or knowingly collect personal information from anyone under the age of 13. If you are under 13 and wish to ask a question or use this website in a way that requires you to submit any personal information, please ask your parents or guardian to do it on your behalf. If we learn that we have unknowingly collected personal information from someone under the age of 13, we will delete such information as quickly as possible.
Introduction
p4 Fertility is an independent provider of private healthcare, offering treatment to private patients and NHS patients. In order to provide healthcare services, p4 Fertility needs to collect and process certain information about you ("personal data"). This makes p4 Fertility a 'data controller' for the information that it collects and processes about you, and makes you the 'data subject'.
p4 Fertility is committed to protecting and respecting your personal information. This Privacy Notice explains what personal information we may collect from you and how that information may be used. Please take your time to read this Privacy Notice carefully.
This Privacy Notice is provided in a layered format so you can click through to the specific areas set out below.
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About us
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What personal information do we collect from you and where do we collect it from?
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Why do we collect your personal information?
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Who do we share your personal information with?
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Your rights
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How long do we keep your personal information for?
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International data transfers
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How to contact us
1. About us
2. What personal information do we collect from you and where do we collect it from?
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general information you provide, such as your name, address, contact details, date of birth, gender and next of kin -
information relating to appointments -
information regarding your ability to pay for services and payment information -
information regarding your experiences with us -
information you provide in surveys or feedback -
information relating to any complaint you may make against us or our staff -
information about your areas of interest, if you are signing up to receive our update emails -
information you send in any job application or speculative enquiries in relation to job vacancies, such as employment history or qualifications -
information when you visit our websites. p4 Fertility uses Google Analytics and cookies in order to improve our service and user experience and to analyse how the website is used. Aside from the approximate location (IP address), the information collected by Google Analytics is anonymous traffic data including browser information, device information, and language. The collected information is used to provide an overview of how people are accessing and using p4 Fertility's websites. For more information about our use of cookies, please see our cookie policy.
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details of your current or former health condition, including information about medication, lifestyle and other information that may be relevant to your health e.g. employment history, family conditions; race; ethnicity; sex life or sexual orientation, religious or philosophical beliefs -
information relating to criminal convictions (including offences and alleged offences and any court sentence or unspent criminal conviction) -
in limited circumstances, we may process other sensitive personal information including details of your political opinions; and trade union membership, for example, where it is relevant to your health or social history
3. Why do we collect your personal information?
We process your personal information for the purposes set out in this Privacy Notice. We will only use your personal data when the law allows us to. Each time we use your data we must have a legal justification to do so. The particular justification will depend on why we are using your data. When the information that we process is classed as "special categories of personal information", we must have a specific additional legal justification in order to use it as proposed.
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Taking steps at your request so that you can enter into a contract with p4 Fertility and/or a clinician to receive healthcare services from us, or for the purposes of that contract. If we have a contract with you, we will process your personal information in order to fulfil that contract (that is, to provide you with our products and services). -
Taking steps at your request so that you can enter into an employment contract with p4 Fertility, or for the purposes of that contract. -
We have an appropriate business need (a 'legitimate interest') to process your personal information and those interests are not overridden by your privacy rights. We will rely on this for activities such as administration and service improvement. Further details of those legitimate interests are set out in more detail below.
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It is necessary for the purposes of preventive or occupational medicine, providing you with medical diagnoses, providing you with healthcare or for the management of our healthcare services. -
It is necessary for reasons of substantial public interest, such as insurance-related purposes or for preventing or detecting fraud. -
The use is necessary in order for us or a third party to establish, exercise or defend our legal rights.
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The use is necessary to provide you with healthcare and other related services. -
The use is necessary for fulfilling our contract with you for the delivery of healthcare. -
The use is necessary for fulfilling our legitimate interests (e.g. an appropriate business need) and those interests are not overridden by your privacy rights.
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The use is necessary to provide you with healthcare and other related services. -
The use is necessary to protect your vital interests where you are physically or legally incapable of giving consent. -
The use is necessary for an insurance-related purpose. -
The use is necessary to protect your vital interests where you are physically or legally incapable of giving consent.
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The use is necessary to provide you with healthcare and other related services. -
The use is necessary to comply with a legal or regulatory obligation. -
The use is necessary for fulfilling our contract with you for the delivery of healthcare. -
The use is necessary for fulfilling our legitimate interests (e.g. an appropriate business need) and those interests are not overridden by your privacy rights.
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The use is necessary for the purposes of preventive or occupational medicine, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services. -
The use is necessary in order for us or a third party to establish, exercise or defend our legal rights.
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The use is necessary for compliance with a legal or regulatory obligation. -
The use is necessary to provide you with healthcare and other related services. -
The use is necessary for fulfilling our legitimate interests (e.g. an appropriate business need) and those interests are not overridden by your privacy rights.
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The use is necessary for the purposes of preventive or occupational medicine, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services. -
You have given us your explicit consent.
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The use is necessary to provide you with healthcare and other related services. -
The use is necessary for compliance with a legal obligation. -
The use is necessary for fulfilling our contract with you for the delivery of healthcare. -
The use is necessary for fulfilling our legitimate interests (e.g. an appropriate business need) and those interests are not overridden by your privacy rights. -
You have given us your explicit consent.
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The use is necessary for the purposes of preventive or occupational medicine, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services. -
The use is necessary in order for us or a third party to establish, exercise or defend our legal rights. -
You have given us your explicit consent.
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The use is necessary for compliance with a legal obligation. -
The use is necessary for fulfilling our legitimate interests (e.g. an appropriate business need) and those interests are not overridden by your privacy rights. -
You have given us your explicit consent.
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The use is necessary for the purposes of preventive or occupational medicine, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services. -
The use is necessary in order for us to establish, exercise or defend our legal rights. -
You have given us your explicit consent.
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The use is necessary to provide you with healthcare and other related services. -
The use is necessary for compliance with a legal obligation. -
The use is necessary for fulfilling our legitimate interests (e.g. an appropriate business need) and those interests are not overridden by your privacy rights. -
You have given us your consent.
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The use is necessary for the purposes of preventive or occupational medicine, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services. -
We need to use the information for reasons of substantial public interest. -
The use is necessary for reasons of public interest in the area of public health, such as ensuring high standards of quality and safety of health care. -
The use is necessary for public interest or scientific research purposes so long as it is subject to appropriate safeguards. -
You have given explicit consent.
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The use is necessary for compliance with a legal obligation. -
We need to use the information to protect your vital interests or the vital interests of a third party. -
The use is necessary to provide you with healthcare and other related services.
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We need to use the information to protect your vital interests or the vital interests of a third party and you or the third party are physically or legally incapable of giving consent. -
We need to use the information for reasons of substantial public interest, such as the use being necessary in protecting an individual from neglect or physical, mental or emotional harm and protecting the physical, mental or emotional wellbeing of an individual. -
You have given us your explicit consent.
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The use is necessary to provide you with healthcare and other related services. -
The use is necessary for fulfilling our legitimate interests (e.g. an appropriate business need) and those interests are not overridden by your privacy rights.
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We need to use the information for reasons of substantial public interest.
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The use is necessary for fulfilling our legitimate interests (e.g. an appropriate business need) and those interests are not overridden by your privacy rights. -
You have given us your consent.
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Taking steps at your request so that you can enter into an employment contract with BMI Healthcare, or for the purposes of that contract. -
We have a legal or regulatory obligation to use your personal information. -
The use is necessary for fulfilling our legitimate interests (e.g. an appropriate business need) and those interests are not overridden by your privacy rights. -
You have provided your consent to our use of your personal information.
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We need to use the information for reasons of substantial public interest. -
It is necessary for the management of our healthcare services. -
It is information that you have made public. -
You have provided your explicit consent.
4. Who do we share your information with?
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Clinicians or other healthcare professionals involved in your treatment -
Other staff involved in your healthcare, such as receptionists, secretaries and administrative assistants -
Organisations from which you are receiving healthcare services, such as your GP or dentist -
Third parties who are involved in your healthcare, such as insurers -
Other private sector healthcare providers -
The Private Healthcare Information Network -
Third parties involved in research or audit projects -
NHS organisations, including NHS Resolution, NHS England, Clinical Commissioning Groups, NHS Foundation Trusts, NHS Trusts, or the Department of Health as well as third parties that have contractual relationships with such NHS organisations -
Government bodies such as the Home Office and HMRC -
Regulators, such as the ICO, the Care Quality Commission, Health Inspectorate Wales, and Health Improvement Scotland -
The police and other third parties where reasonably necessary for the prevention or detection of crime -
Anyone that you have asked to communicate with us on your behalf, or have named as an emergency contact, such as your representative, next of kin or carer -
Debt collection agencies -
Our insurers -
Our third party services providers and advisers, such as IT suppliers, actuaries, auditors, lawyers, marketing agencies, document storage and management providers and tax advisers -
Preferred partners for credit agreements -
Credit referencing agencies -
Any third parties involved in the sale, transfer or disposal of all or a part of our business
5. Your Rights
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The purposes for which we use your personal information. -
The types of personal information we hold about you. -
Who your personal information has been or will be shared with, including in particular organisations based outside the EEA. -
If your personal information leaves the EU, how we make sure that it is protected. -
Where possible, the length of time we expect to hold your personal information. If that is not possible, the criteria we use to determine how long we hold your information for. -
If the personal data we hold about you was not provided by you, details of the source of the information. -
Whether we make any decisions about you solely by computer and if so details of how those decision are made and the impact they may have on you. -
Your right to ask us to amend or delete your personal information. -
Your right to ask us to restrict how your personal information is used or to object to our use of your personal information. -
Your right to complain to the Information Commissioner's Office.
6. How long do we keep personal information for?
We will only keep your personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Privacy Notice and in order to comply with our legal and regulatory obligations.
7. International Data transfer
We (or third parties acting on our behalf) may transfer, store or process information about you in countries outside the EEA. Where this is the case we take the required steps to ensure that your personal information is protected.
This website is developed, operated and managed by Agrani promotions. Agrani promotions (India) is solely responsible for the contents, management, operations, and running of this website. Any claims, disputes and complaints related to website contents, processes and any other way associated with this website are subject to Agrani promotion complaint handling and legal department. Any legal disputes are subject to Mumbai High Court (India) Aurangabad Bench Jurisdiction.
Updates to this Privacy Notice
We may update this Privacy Notice from time to time to ensure that it remains accurate.
This Privacy Notice was last updated on 14th November 2019.